Where we ship, what it costs and how long it takes. Shipping charges and delivery timelines are stated in full below, as required under the Consumer Protection (E-Commerce) Rules, 2020.
We ship across India, to every PIN code serviced by our logistics partners. You can check serviceability instantly at checkout — enter your PIN code and you will be told immediately if we cannot reach you.
We do not currently ship outside India. See International shipping below.
All prices shown on the site are inclusive of GST. The total displayed on the checkout page before you confirm is the full, final, all-inclusive amount payable — no shipping, handling or payment charges are added afterwards.
Dispatch within 24 working hours, then 5-9 business days in transit. You will receive an email at dispatch with the carrier name, AWB number and a tracking link.
We dispatch through established Indian logistics providers including Delhivery, Blue Dart, XpressBees, Ecom Express and India Post. The carrier for a given order is selected on the basis of your PIN code and the most reliable service available for that route.
Once your order is dispatched you will receive an email with the carrier name, the AWB or tracking number and a tracking link. You can also check the status at any time at www.akicloset.com/track-order.php using your order reference and the email address you used at checkout.
Tracking information can take up to 24 hours to appear on the carrier's own system after dispatch.
Couriers make up to three delivery attempts. If a parcel cannot be delivered because the address was incorrect or incomplete, the recipient was unavailable, or the parcel was refused, it is returned to our facility.
We will contact you to arrange either a re-despatch or a refund. Where a re-despatch is caused by an incorrect address supplied at checkout, we may ask you to bear the re-shipping cost.
Where a cash-on-delivery order is refused at the door, we reserve the right to decline future cash-on-delivery orders from the same address or phone number.
Delivery timelines are good-faith estimates, not guarantees. We are not liable for delays arising from events outside our reasonable control, including adverse weather, natural events, transport strikes, civil disruption, regulatory checks or actions of government authorities. Where such a delay occurs we will keep you informed and, if the parcel cannot be delivered at all, refund you in full.
We currently ship only within India. For bulk, corporate or export enquiries please write to info@akicloset.com and we will respond with what is possible.
For any question about shipping or delivery:
This policy is issued by AKI ENTERPRISES and is governed by the laws of India.